Frequently Asked Questions
Answers to common questions about DMC Stack and our products. Can't find what you're looking for? Email us.
General
What is DMC Stack?
DMC Stack is an Australian software company building practical tools for hospitality businesses and small business owners. Our main products are CellarHive (venue management), BookKeep Me (bookkeeping) and Beer Me (beer price discovery) — all on one shared, Australian-hosted platform.
Where is DMC Stack based?
We're based in Perth, Western Australia.
How do I contact support?
Email us at hello@dmcstack.au. We typically respond within one business day.
Is my data safe?
Yes. Everything runs on AWS in Sydney — your data stays onshore in Australia — with encryption in transit and at rest. Financial data in BookKeep Me is isolated to your account and is never shared or used for cross-user analytics. See our Privacy Policy for full details.
CellarHive
What is CellarHive?
CellarHive is a complete venue management platform for pubs, bars, restaurants, and hospitality businesses. It covers bar & kitchen stock, staff rosters, timesheets, payroll, compliance, sales tracking, supplier ordering, and more.
Does CellarHive handle timesheets?
Yes. CellarHive includes a full timesheet module with HIGA-compliant penalty rate calculations (Mon–Fri, Sat, Sun, public holidays, overtime). Full payroll processing and STP Phase 2 ATO submission are on the roadmap, coming once regulatory registrations are complete.
Can I manage multiple venues?
Yes. The Group Dashboard lets you manage multiple venues under one account, with benchmarking across GP%, labour costs, wastage, and more.
What does CellarHive cost?
Pricing is still being finalised and will be confirmed closer to launch.
BookKeep Me
What is BookKeep Me?
BookKeep Me is bookkeeping for Australian sole traders and small businesses. Scan receipts with your camera, manage invoices and expenses, import and reconcile bank statements, track GST and prepare your BAS, run payroll and super, and keep a vehicle logbook — without needing an accountant for the day-to-day.
How does the receipt scanning work?
Take a photo or upload a PDF/image of your receipt. Our AI (powered by AWS Textract) extracts the vendor, date, total, GST amount, and line items automatically. Foreign currency receipts are flagged for manual AUD entry.
Can I import my bank statement?
Yes. Upload your bank statement as a CSV (NAB, CommBank, ANZ, Westpac, and generic formats supported). BookKeep Me automatically matches transactions to your existing expenses using AI — no manual data entry.
Is my financial data private?
Absolutely. Your financial data is stored in an isolated per-user silo. Raw dollar amounts are never shared between accounts or used for cross-user analytics. See our Privacy Policy for details.
What does BookKeep Me cost?
Pricing is still being finalised and will be confirmed closer to launch.
Beer Me
What is Beer Me?
Beer Me is a community beer price app. Find the cheapest pint of your favourite beer near you, browse pub menus and tap lists, and see prices contributed and verified by other drinkers. It's live on the App Store in Australia and New Zealand and on Google Play, as native iOS and Android apps.
How do I get my pub listed on Beer Me?
Anyone can add a pub from inside the app, so most venues are already on there. If you run a venue and want to manage your own listing — menu, prices and tap list — email hello@dmcstack.au and we'll get you set up. CellarHive venues publish to Beer Me automatically.
Is Beer Me free to use?
Yes, Beer Me is free for consumers. Visit beerme.au to get started.
Still have questions?
We're happy to help. Send us a message and we'll get back to you.